Sports Operations SoftwarePhoenix, AZ

    RUF Fighter Portal

    Fight Week Paperwork Moved Off Text Threads

    Contracts, medicals, media and fight week logistics collected in one portal instead of a hundred messages.

    admin.rufnation.com
    RUF Fighter Portal website homepage

    The Challenge

    Running a fight card means chasing paperwork from dozens of athletes at once. Signed contracts, medical clearances, bloodwork, ID documents, weigh in details, media photos and fight week schedules all arrive through text messages, email attachments and social media direct messages, usually in the final seventy two hours. Something always goes missing, and in combat sports a missing medical is not a filing problem, it is a fighter pulled from the card. RUF Nation needed the operational side of the promotion separated from the public facing event site, with fighters and staff working from the same record instead of separate inboxes.

    Problems Identified

    • Contracts, medicals and media collected across scattered channels
    • Missing documents discovered during fight week instead of before it
    • Fighters with no single place to see what they still owe
    • Staff manually tracking status across dozens of athletes per card
    • Password friction for athletes who log in only a few times a year

    Project Details

    Industry

    Sports Operations Software

    Location

    Phoenix, Arizona

    Services Provided

    • Web Application Development
    • Authentication System
    • Document Workflow
    • UX Design

    Technologies

    Custom Web AppPasswordless AuthRole-Based Access
    Visit admin.rufnation.com

    What We Built

    We built a dedicated portal on its own subdomain, entirely separate from the public event site, so promotion operations never sit behind the same navigation as ticket sales. The fighter journey is defined as four stages, intake, contracts, medicals and fight week, which sets expectations before login and gives staff a shared vocabulary for where any athlete stands. Fighters and administrators have separate sign in paths, so staff tooling is never exposed in the athlete experience. Authentication is passwordless by phone or email, which is the right call for users who sign in a handful of times a year and will not remember a password. The landing page is deliberately minimal, an explanation of what the portal is for and two ways in, because everything of value lives behind the login.

    Deliverables

    Separate Operations Subdomain

    Promotion workflow kept entirely apart from the public event site.

    Four Stage Fighter Journey

    Intake, contracts, medicals and fight week defined as visible stages.

    Split Fighter And Admin Access

    Separate sign in paths so staff tools stay out of the athlete view.

    Passwordless Sign In

    Phone or email login for users who access the system a few times a year.

    Key Features

    • Fighter sign in
    • Administrator sign in
    • Contract handling stage
    • Medical document stage
    • Media collection stage
    • Fight week logistics stage
    • Passwordless authentication
    • Dedicated operations subdomain

    The Results

    4

    Fighter Journey Stages

    2

    Access Roles

    1

    System Of Record

    0

    Passwords To Remember

    Fight week paperwork now lives in one system with a defined path from intake to cage. Fighters know what they still owe and staff can see the state of a whole card without scrolling through text threads.

    Running your business out of a text thread?

    We build the portal that turns scattered messages into one system.