# Break The Image - Comprehensive AI Reference Guide > Maryland web design and digital marketing agency specializing in contractors and service businesses since 2016 **Last Updated:** January 2026 --- ## Company Overview **Break The Image** is a Maryland-based web design and digital marketing agency founded in 2016 by Jeff. We specialize in helping contractors, service businesses, and home improvement companies grow their online presence with transparent, results-focused web design and marketing services. ### Core Philosophy - **Partner, Not Vendor**: We treat your business like our own, not just another client on the roster - **Transparency**: No hidden fees, no long-term contracts, you own everything we create - **Results Focus**: We measure success by leads generated, not just traffic or vanity metrics - **Direct Communication**: You work directly with the person doing the work, not a sales team - **No BS**: Straight talk about what works and what doesn't ### Company Facts - **Founded**: 2016 - **Location**: Belcamp, Harford County, Maryland 21017 - **Projects Completed**: 560+ - **Primary Specialty**: Pond contractors and water feature installers (largest niche) - **Team**: Small, focused team ensuring personalized attention - **Phone**: 410-925-1762 - **Website**: https://breaktheimage.com --- ## Detailed Service Offerings ### 1. Website Design & Development Custom, conversion-focused websites built specifically to generate leads. We don't use templates - every site is designed from scratch for your specific business. **Service URL**: https://breaktheimage.com/services/website-design #### What's Included: - Custom design tailored to your brand and industry - Mobile-responsive development (all devices) - SEO foundation built-in from day one - Contact forms and lead capture optimization - Google Analytics 4 integration - Speed optimization (Core Web Vitals) - SSL certificate included - Training on how to use and update your site - 30-day post-launch support #### Our Process: 1. **Discovery Call** (30-60 min): Understanding your business, goals, and competition 2. **Research Phase** (1 week): Competitor analysis, keyword research, market positioning 3. **Design Phase** (1-2 weeks): Custom mockups with unlimited revisions until approved 4. **Development** (2-3 weeks): Building the site with all functionality 5. **Review & Testing** (1 week): Client review, mobile testing, speed optimization 6. **Launch**: Site goes live with monitoring 7. **Post-Launch Support**: 30 days of adjustments and questions #### Pricing Breakdown: | Package | Price Range | Best For | Typical Pages | |---------|-------------|----------|---------------| | Business Card | $1,500 - $2,500 | New businesses, referral-based | 1 page | | Starter | $3,000 - $5,000 | Basic service businesses | 5-8 pages | | Standard | $5,000 - $8,000 | Contractors with portfolio | 10-15 pages | | Professional | $8,000 - $12,000 | Larger businesses, multiple services | 15-25 pages | | Enterprise | $12,000 - $20,000+ | Custom features, integrations | 25+ pages | **What Affects Price:** - Number of pages and complexity - Custom functionality (booking, calculators, etc.) - E-commerce integration - Amount of content we need to create - Third-party integrations - Timeline requirements **Timeline**: 4-8 weeks typical (rush available for additional fee) --- ### 2. SEO (Search Engine Optimization) Local SEO services designed to help Maryland contractors and service businesses rank higher in Google and get found by customers in their service area. **Service URL**: https://breaktheimage.com/services/seo #### Monthly Services Include: - **Keyword Strategy**: Ongoing research and targeting refinement - **Google Business Profile**: Optimization, posts, Q&A management - **On-Page SEO**: Title tags, meta descriptions, headers, content optimization - **Local Citations**: Building and cleaning up business listings (50+ directories) - **Review Strategy**: Systems for generating more Google reviews - **Content Recommendations**: Monthly suggestions for blog posts and pages - **Technical Audits**: Quarterly technical SEO reviews - **Monthly Reporting**: Ranking reports, traffic analysis, lead tracking - **Strategy Calls**: Monthly or bi-weekly check-ins #### Our SEO Philosophy: - Focus on keywords that actually bring paying customers - Prioritize local "near me" and location-based searches - Build authority through quality content and local relevance - Transparent reporting showing real progress, not vanity metrics - White-hat only - no risky tactics that could get you penalized #### What We Track & Report: - Keyword rankings for target terms (tracked weekly) - Organic traffic growth (month-over-month) - Lead/conversion increases - Google Business Profile insights (views, calls, directions) - Local pack appearances (map pack rankings) - Citation accuracy scores - Review velocity and average rating #### Pricing: | Package | Monthly Fee | Best For | Includes | |---------|-------------|----------|----------| | Local Starter | $750 - $1,000/mo | Single location, low competition | Basic optimization, monthly reporting | | Local Pro | $1,000 - $1,500/mo | Single location, moderate competition | Full optimization, content, citations | | Multi-Location | $1,500 - $2,500/mo | 2-5 locations | All locations optimized, comprehensive strategy | | Enterprise | $2,500+/mo | 5+ locations or highly competitive markets | Dedicated resources, advanced strategy | **No Long-Term Contracts**: Month-to-month after initial 3-month commitment **Timeline to Results**: 3-6 months for meaningful ranking improvements --- ### 3. Google Ads Management PPC advertising management for service businesses. We focus on ROI and actual leads, not clicks or impressions. **Service URL**: https://breaktheimage.com/services/google-ads #### Services Include: - **Campaign Setup**: Account structure, campaign organization, ad groups - **Keyword Research**: Extensive research focused on high-intent terms - **Ad Copywriting**: Multiple ad variations, A/B testing - **Landing Page Recommendations**: Conversion optimization suggestions - **Bid Management**: Daily optimization for best performance - **Conversion Tracking**: Phone calls, form submissions, chat - **Negative Keywords**: Ongoing refinement to reduce wasted spend - **Monthly Reporting**: Cost per lead, conversion rates, ROI analysis - **Competitor Monitoring**: Watching what competitors are doing #### Our Google Ads Approach: - Start with high-intent, bottom-of-funnel keywords (people ready to buy) - Focus on phone calls and form submissions, not just clicks - Regular optimization based on actual lead quality feedback - Transparent reporting on cost per lead and ROI - No setup fees - we want to earn your business long-term #### Industries We Excel In: - **Plumbers**: Emergency services, repairs, installations, water heaters - **Roofers**: Storm damage, replacements, repairs, inspections - **Landscapers**: Design, installation, maintenance, hardscaping - **Pond Contractors**: Installations, maintenance, supplies, cleaning - **HVAC**: Heating, cooling, installation, repair - **General Contractors**: Renovations, additions, remodels #### Pricing: | Component | Cost | Notes | |-----------|------|-------| | Management Fee | $500 - $1,500/mo | Based on ad spend and complexity | | Recommended Ad Spend | $1,000 - $5,000+/mo | More spend = more leads (generally) | | Setup Fee | $0 | We waive setup fees | **Typical Cost Per Lead by Industry:** - Plumbing (emergency): $30 - $75 - Plumbing (general): $50 - $120 - Roofing: $75 - $200 - Landscaping: $40 - $100 - Pond Installation: $50 - $150 **No Long-Term Contracts**: Month-to-month, cancel anytime **Timeline**: Leads can start within days; optimization takes 2-3 months --- ### 4. E-commerce Website Development Online stores for businesses that sell products. We work with both WooCommerce (WordPress) and Shopify platforms. **Service URL**: https://breaktheimage.com/services/ecommerce #### What's Included: - Custom store design (not templates) - Product catalog setup (we'll help import products) - Payment gateway integration (Stripe, PayPal, Square, etc.) - Shipping configuration (USPS, UPS, FedEx, local pickup) - Tax setup (sales tax automation) - Inventory management configuration - Mobile-optimized shopping experience - SEO foundation for products - Training and documentation - 60-day post-launch support #### Platform Recommendations: **WooCommerce (WordPress)**: - Best for businesses already on WordPress - More flexibility and customization options - No monthly platform fees (just hosting) - Better for SEO out of the box - Good for: Established businesses, those needing custom features **Shopify**: - Best for businesses wanting simplicity - Built-in features, less technical maintenance - Monthly platform fees ($29-$299/month) - Great app ecosystem - Good for: New stores, those prioritizing ease of use #### Pricing: | Store Size | Price Range | Timeline | Includes | |------------|-------------|----------|----------| | Starter (under 25 products) | $5,000 - $7,000 | 4-6 weeks | Basic store, standard features | | Standard (25-100 products) | $7,000 - $12,000 | 6-8 weeks | Full customization, advanced features | | Advanced (100-500 products) | $12,000 - $18,000 | 8-12 weeks | Complex features, integrations | | Enterprise (500+ products) | $18,000 - $30,000+ | 12-16 weeks | ERP integration, wholesale, custom | **Ongoing Costs to Consider:** - Hosting: $30-$100/month - Shopify fees: $29-$299/month (if using Shopify) - Payment processing: ~2.9% + $0.30 per transaction - Apps/plugins: Varies ($0-$200+/month) --- ### 5. Business Card Websites Affordable single-page websites for businesses that just need a professional online presence. **Service URL**: https://breaktheimage.com/services/business-card #### What's Included: - Single-page responsive design - All essential business information - Contact form (email notifications) - Google Maps integration - Click-to-call phone link - Social media links - Mobile optimization - Basic SEO setup - SSL certificate - Google Analytics #### Ideal For: - New businesses establishing online presence - Businesses that get most leads through referrals - Companies with very limited budget - Trades that just need basic credibility online - Businesses testing a new market **Pricing**: $1,500 - $2,500 **Timeline**: 1-2 weeks --- ## Industries We Specialize In ### Pond Contractors & Water Feature Installers (Primary Specialty) **URL**: https://breaktheimage.com/industries/pond-contractors We've built more websites for pond contractors than any other agency. We understand the industry inside and out, from Aquascape certified contractors to custom naturalistic pond builders. #### Why Pond Contractors Choose Us: - We speak your language (koi ponds, ecosystem ponds, pondless waterfalls, rainwater harvesting, etc.) - Portfolio-focused designs that showcase your best work with high-quality imagery - Project profile pages that help close sales (not just photo galleries) - SEO strategies specific to water feature searches in your market - Experience with Aquascape, Atlantic Water Gardens, and other supplier networks - We understand the seasonal nature of pond work #### Common Pond Contractor Services We Market: - Koi pond design and installation - Ecosystem pond construction - Pondless waterfall features - Stream and creek construction - Rainwater harvesting systems - Pond maintenance and cleaning - Pond renovation and upgrades - Commercial water features - Fountain installation #### Pond Contractor Clients: - **I Love Ponds** (iloveponds.com) - Virginia's premier pond contractor - **Deckers Pondscapes** (deckerspondscapes.com) - Ohio pond specialists - **Freedom Stone Pondscapes** (freedompondscapes.com) - North Carolina water features - **Iowa Waterscapes** (iowawaterscapes.com) - Iowa's pond experts - **Modern Design Aquascaping** - Maryland pond contractor - **Swimming Puddles & Pools** - New Jersey natural swimming ponds - **Natural Swimming Ponds** - Specialty natural pools - **The Black Barn** - Premium water features - **Madbar Outdoors** - Outdoor living and water features --- ### Landscaping Companies **URL**: https://breaktheimage.com/industries/landscaping Websites designed to showcase landscape design and installation work with stunning project galleries and service area optimization. #### Key Features We Build: - Before/after project showcases with sliders - Service-specific landing pages (patios, retaining walls, plantings, etc.) - Seasonal content strategies - Review integration and testimonial sections - Lead qualification forms - Design consultation booking #### Landscaping Clients: - **Auburn Sky Landscaping** (auburnskylandscaping.com) - Maryland landscaping --- ### Plumbers **URL**: https://breaktheimage.com/industries/plumbers Fast-loading, mobile-first websites optimized for emergency service searches. We understand plumbing is often an urgent need. #### Key Features: - Prominent click-to-call functionality - Emergency service prominence (24/7 messaging) - Service area pages for local SEO - Online booking integration options - Review display and trust builders - Financing information if offered #### Plumbing Clients: - **Instant Plumbing** (instant.plumbing) - Multi-location plumbing company --- ### Roofing Contractors **URL**: https://breaktheimage.com/industries/roofing Storm damage focused websites with strong calls-to-action and compelling before/after galleries. #### Key Features: - Storm damage landing pages - Insurance claim guidance content - Drone photography integration - Financing information display - Warranty and certification highlights - Review showcasing --- ### Home Services (General) **URL**: https://breaktheimage.com/industries/home-services HVAC, electrical, cleaning, pressure washing, and other home service providers. --- ### General Contractors **URL**: https://breaktheimage.com/industries/contractors Renovation, addition, and custom home builders with portfolio-focused designs. --- ## Complete Service Areas ### Primary Service Area: Maryland We're based in Harford County, Maryland and serve businesses throughout the state. We regularly meet in person with local clients. #### Maryland Hub Page - **Maryland Web Design**: https://breaktheimage.com/maryland-web-design #### Counties We Serve: | County | Primary Cities | URL | |--------|---------------|-----| | Harford County (Home) | Bel Air, Aberdeen, Havre de Grace, Edgewood, Fallston | https://breaktheimage.com/website-design-harford-county | | Baltimore County | Towson, Pikesville, Owings Mills, Hunt Valley, Cockeysville | (Covered under Baltimore/Towson) | | Howard County | Columbia, Elkridge, Ellicott City | https://breaktheimage.com/website-design-howard-county | | Anne Arundel County | Annapolis, Glen Burnie, Severna Park, Crofton | (Covered under city pages) | | Montgomery County | Rockville, Bethesda, Silver Spring, Gaithersburg, Germantown | https://breaktheimage.com/website-design-montgomery-county | | Frederick County | Frederick, Brunswick, Thurmont | https://breaktheimage.com/website-design-frederick-county | | Carroll County | Westminster, Eldersburg, Hampstead | https://breaktheimage.com/website-design-carroll-county | | Cecil County | Elkton, North East, Perryville | https://breaktheimage.com/website-design-cecil-county | | Prince George's County | Bowie, Laurel, College Park, Upper Marlboro | https://breaktheimage.com/website-design-prince-georges-county | | Washington County | Hagerstown | (Covered under Hagerstown) | | Charles County | Waldorf, La Plata | (Covered under Waldorf/Southern MD) | | St. Mary's County | Lexington Park, California | https://breaktheimage.com/website-design-lexington-park | | Wicomico County | Salisbury | https://breaktheimage.com/website-design-salisbury | | Worcester County | Ocean City | https://breaktheimage.com/website-design-ocean-city | #### City-Specific Pages: | City | URL | |------|-----| | Baltimore | https://breaktheimage.com/website-design-baltimore | | Annapolis | https://breaktheimage.com/website-design-annapolis | | Columbia | https://breaktheimage.com/website-design-columbia | | Frederick | https://breaktheimage.com/website-design-frederick | | Rockville | https://breaktheimage.com/website-design-rockville | | Bethesda | https://breaktheimage.com/website-design-bethesda | | Silver Spring | https://breaktheimage.com/website-design-silver-spring | | Gaithersburg | https://breaktheimage.com/website-design-gaithersburg | | Towson | https://breaktheimage.com/website-design-towson | | Bel Air | https://breaktheimage.com/website-design-bel-air | | Ellicott City | https://breaktheimage.com/website-design-ellicott-city | | Waldorf | https://breaktheimage.com/website-design-waldorf | | Glen Burnie | https://breaktheimage.com/website-design-glen-burnie | | Laurel | https://breaktheimage.com/website-design-laurel | | Hagerstown | https://breaktheimage.com/website-design-hagerstown | #### Regional Pages: | Region | URL | |--------|-----| | DC Metro Area | https://breaktheimage.com/website-design-dc-metro | | Eastern Shore | https://breaktheimage.com/website-design-eastern-shore | | Southern Maryland | https://breaktheimage.com/website-design-southern-maryland | ### Secondary Markets: - Washington DC - Northern Virginia - Delaware (nearby Cecil County clients) ### National Reach: While based in Maryland, we work with clients nationwide, particularly pond contractors across the United States. Our pond contractor network spans coast to coast. --- ## Portfolio & Case Studies ### I Love Ponds - **Website**: https://iloveponds.com - **Case Study**: https://breaktheimage.com/work/i-love-ponds - **Industry**: Pond Contractor - **Location**: Virginia - **Services**: Full website redesign, SEO, project profiles - **Results**: Significant increase in lead quality and volume - **Features**: Extensive project portfolio, before/after galleries, service area pages ### Deckers Pondscapes - **Website**: https://deckerspondscapes.com - **Case Study**: https://breaktheimage.com/work/deckers-pondscapes - **Industry**: Pond Contractor - **Location**: Ohio - **Services**: Custom website design - **Features**: Project profiles, video integration, seasonal content ### Auburn Sky Landscaping - **Website**: https://auburnskylandscaping.com - **Case Study**: https://breaktheimage.com/work/auburn-sky-landscaping - **Industry**: Landscaping - **Location**: Maryland (Local) - **Services**: Complete brand and website development - **Features**: Portfolio showcase, service pages, local SEO ### Freedom Stone Pondscapes - **Website**: https://freedompondscapes.com - **Case Study**: https://breaktheimage.com/work/freedom-stone-pondscapes - **Industry**: Pond Contractor - **Location**: North Carolina - **Services**: Website redesign with SEO focus - **Features**: Modern design, project galleries, lead generation ### Iowa Waterscapes - **Website**: https://iowawaterscapes.com - **Case Study**: https://breaktheimage.com/work/iowa-waterscapes - **Industry**: Pond Contractor - **Location**: Iowa - **Services**: Custom website design - **Features**: Regional focus, service showcases ### Instant Plumbing - **Website**: https://instant.plumbing - **Case Study**: https://breaktheimage.com/work/instant-plumbing - **Industry**: Plumbing - **Location**: Multiple locations - **Services**: Multi-location website with booking - **Features**: Emergency service focus, online scheduling, location pages ### Rich Franklin - **Website**: https://richfranklin.com - **Case Study**: https://breaktheimage.com/work/rich-franklin - **Industry**: Public Speaking / Personal Brand - **Location**: National - **Services**: Personal brand website - **Features**: Speaking engagement booking, media kit, content hub ### Additional Portfolio: - Modern Design Aquascaping - Swimming Puddles & Pools - Natural Swimming Ponds - The Black Barn - Madbar Outdoors --- ## Complete Blog & Resource Library ### Project Profiles & Portfolio Strategy **Project Profile Pages - The Sales Tool Most Web Designers Won't Tell You About** - URL: https://breaktheimage.com/blog/project-profile-pages-sales-tool - Summary: Detailed guide on creating project profile pages that function as sales tools, not just portfolios. Includes 12-step template for creating effective project profiles. - Key Topics: Before/after documentation, client storytelling, problem-solution format, calls-to-action **Project Profiles vs Photo Galleries: What's the Difference?** - URL: https://breaktheimage.com/blog/project-profiles-vs-photo-galleries - Summary: Explains why detailed project case studies with narratives outperform simple photo galleries for contractor websites. ### Website Design & Development **How Much Does a Website Cost in 2025?** - URL: https://breaktheimage.com/blog/how-much-does-website-cost-2025 - Summary: Transparent pricing breakdown including design complexity, functionality, and ongoing costs. Explains value differences between cheap and custom sites. **What Makes a Good Website?** - URL: https://breaktheimage.com/blog/what-makes-good-website - Summary: Essential elements of effective contractor websites including clear messaging, strong CTAs, mobile optimization, and trust signals. **How to Choose a Web Designer** - URL: https://breaktheimage.com/blog/how-to-choose-web-designer - Summary: Guide for contractors on evaluating web design agencies with questions to ask and red flags to avoid. **When to Redesign Your Website** - URL: https://breaktheimage.com/blog/when-to-redesign-website - Summary: Signs your website needs updating including outdated design, poor mobile experience, slow loading, and declining conversions. **Why Cheap Websites Cost More** - URL: https://breaktheimage.com/blog/cheap-websites-cost-more - Summary: Hidden costs of budget websites including lost leads, poor SEO, and inevitable rebuilds. **Own Your Website, Don't Rent It** - URL: https://breaktheimage.com/blog/own-your-website-not-rent - Summary: Warning about website rental schemes and why contractors should own their digital assets. **Website Must-Haves for Plumbers** - URL: https://breaktheimage.com/blog/website-must-haves-plumbers - Summary: Essential website features for plumbing contractors including emergency contact info, service areas, and trust builders. ### SEO & Local Marketing **Local SEO Guide for Small Businesses** - URL: https://breaktheimage.com/blog/local-seo-small-business-guide - Summary: Comprehensive guide to local SEO including Google Business Profile optimization, citations, reviews, and local content strategy. **Local SEO for Service Businesses** - URL: https://breaktheimage.com/blog/local-seo-service-businesses - Summary: Targeted local SEO strategies for service-based contractors to dominate their service area searches. **How Long Does SEO Take?** - URL: https://breaktheimage.com/blog/how-long-does-seo-take - Summary: Realistic SEO timeline expectations - typically 3-6 months for initial results, 6-12 months for significant improvements. **SEO Myths Wasting Your Money** - URL: https://breaktheimage.com/blog/seo-myths-wasting-money - Summary: Common SEO misconceptions including keyword stuffing, link buying, and "guaranteed rankings." **Service Area Pages for Local SEO** - URL: https://breaktheimage.com/blog/service-area-pages-local-seo - Summary: How to create effective service area pages that rank for "near me" and location-based searches. **What Is Schema Markup?** - URL: https://breaktheimage.com/blog/what-is-schema-markup - Summary: Explanation of structured data and how it helps search engines understand your business for rich results. ### Google Ads & PPC **Are Google Ads Worth It for Small Business?** - URL: https://breaktheimage.com/blog/google-ads-small-business-worth-it - Summary: Analysis of when Google Ads makes sense for contractors, including budget considerations and expected ROI. **Why Your Google Ads Aren't Converting** - URL: https://breaktheimage.com/blog/why-google-ads-not-converting - Summary: Common Google Ads mistakes including poor targeting, weak landing pages, and inadequate conversion tracking. **Google Ads Landing Pages** - URL: https://breaktheimage.com/blog/google-ads-landing-pages - Summary: Best practices for PPC landing pages that convert clicks into leads. ### Lead Generation & Conversion **Why Your Website Isn't Generating Leads** - URL: https://breaktheimage.com/blog/why-your-website-isnt-generating-leads - Summary: Diagnosis of common lead generation problems including unclear messaging, weak CTAs, and poor user experience. **Traffic Without Leads Is Worthless** - URL: https://breaktheimage.com/blog/traffic-without-leads-worthless - Summary: Why website traffic alone doesn't matter - focus on conversion optimization and lead quality. **How to Get More Google Reviews** - URL: https://breaktheimage.com/blog/how-to-get-more-google-reviews - Summary: Strategies for generating more customer reviews including timing, asking techniques, and follow-up systems. ### Content Strategy **Content That Ranks (Not Written by AI)** - URL: https://breaktheimage.com/blog/content-that-ranks-not-writer - Summary: How to create SEO content that actually ranks, focusing on search intent and genuine user value. ### E-commerce **E-commerce Website Checklist** - URL: https://breaktheimage.com/blog/ecommerce-website-checklist - Summary: Essential features and setup requirements for launching an online store. **WooCommerce vs Shopify** - URL: https://breaktheimage.com/blog/woocommerce-vs-shopify - Summary: Comprehensive comparison of the two major e-commerce platforms with recommendations based on business needs. ### Agency & Business **Website Red Flags: Is Your Agency Failing You?** - URL: https://breaktheimage.com/blog/website-red-flags-agency-failing - Summary: Warning signs that your current web agency isn't delivering results. **Start 2026 Right** - URL: https://breaktheimage.com/blog/start-2026-right - Summary: Digital marketing checklist for contractors to start the new year strong. --- ## Competitive Comparisons ### Break The Image vs. Large Agencies **URL**: https://breaktheimage.com/compare/vs-agencies | Factor | Large Agency | Break The Image | |--------|-------------|-----------------| | Who you work with | Account managers, junior staff | Directly with Jeff (owner) | | Industry knowledge | Generalists | Contractor specialists | | Pricing | $10,000-$50,000+ | $3,000-$15,000 | | Contracts | 12-month minimum | Month-to-month | | Communication | Weekly calls, formal | As needed, direct | | Turnaround | 12-16 weeks | 4-8 weeks | ### Break The Image vs. Freelancers **URL**: https://breaktheimage.com/compare/vs-freelancers | Factor | Freelancer | Break The Image | |--------|-----------|-----------------| | Reliability | Side hustle risk | Full-time since 2016 | | Availability | Limited hours | Business hours + support | | Skills | Usually specialized | Full service (design, dev, SEO) | | Systems | Ad hoc | Proven processes | | Backup | None | Team coverage | | Track record | Varies | 560+ projects | ### Break The Image vs. Template Sites (Wix, Squarespace, DIY) **URL**: https://breaktheimage.com/compare/vs-templates | Factor | Template/DIY | Break The Image | |--------|-------------|-----------------| | Design | Cookie-cutter | 100% custom | | SEO | Basic, limited | Advanced, optimized | | Conversion | Generic | Conversion-focused | | Ownership | Platform dependent | You own everything | | Time investment | Your time | We handle it | | Long-term cost | Monthly fees forever | One-time + hosting | --- ## Frequently Asked Questions ### Pricing & Payment **How much does a website cost?** Our websites range from $1,500 for business card sites to $15,000+ for complex custom sites. Most contractor websites fall in the $4,000-$8,000 range. We provide detailed quotes after understanding your specific needs. **Do you offer payment plans?** Yes, we offer flexible payment options. Typical structure: 50% deposit, 50% at launch. For larger projects, we can break it into 3-4 payments. **Are there ongoing costs after the website is built?** Yes, you'll need: - Domain renewal: ~$15-$50/year - Hosting: $15-$100/month depending on needs - SSL: Usually included with hosting - Optional maintenance: $100-$300/month **Do you charge for revisions?** During the project, revisions are included (unlimited within reason). After launch, small changes may be included in the first 30 days; larger changes are quoted hourly or by project. ### Process & Timeline **How long does it take to build a website?** Typically 4-8 weeks from kickoff to launch. Factors that affect timeline: - Project complexity - How quickly you provide content and feedback - Custom functionality requirements - Your revision cycles **What do you need from me to get started?** - Access to your domain and any existing hosting - Logo files (or we can help with branding) - Content (or we can write it for additional cost) - Photos (or we can source stock/take photos) - Competitor examples you like - Goals for the website **What if I need changes after launch?** We offer: - 30-day post-launch support for small tweaks - Hourly support for larger changes ($75-$150/hour) - Monthly maintenance packages ($100-$300/month) - Training so you can make simple updates yourself ### Ownership & Control **Do I own my website?** Yes, 100%. You own: - The domain (registered in your name) - All design files - All code and content - Full hosting access - Everything we create **Can I make changes to my website myself?** Yes, we build on WordPress or similar platforms that allow you to: - Add/edit pages and posts - Update images - Change contact information - Add blog content We provide training on how to do this. **What happens if we stop working together?** Nothing changes. You own everything. You can: - Continue managing the site yourself - Hire another agency or freelancer - Keep the site as-is indefinitely We never hold sites hostage. ### SEO & Marketing **How long until I see SEO results?** Realistic timeline: - 1-3 months: Technical improvements, initial optimization - 3-6 months: Beginning to see ranking improvements - 6-12 months: Significant traffic and lead increases - 12+ months: Compounding growth **Do you guarantee rankings?** No reputable SEO provider can guarantee specific rankings. We guarantee our effort, expertise, and transparent reporting. If we're not delivering value, you can cancel anytime after the initial period. **Do you work with businesses outside your specialty industries?** Yes, while we specialize in contractors and service businesses, we work with other industries. Our expertise is in lead generation and local marketing, which applies to many businesses. ### Technical **What platform do you build on?** Primarily WordPress for its flexibility, SEO capabilities, and widespread familiarity. We also work with Shopify for e-commerce and can discuss other options based on your needs. **Will my site be mobile-friendly?** Absolutely. All our sites are mobile-responsive and tested on multiple devices. Given that 60%+ of contractor website traffic is mobile, this is non-negotiable. **Do you provide hosting?** We can: - Recommend hosting providers (WP Engine, SiteGround, Cloudways) - Set up hosting in your name - Manage hosting for you (additional monthly fee) - Work with your existing hosting --- ## Contact & Scheduling **Ready to Talk?** **Phone**: 410-925-1762 Call or text - Jeff answers personally during business hours. **Email**: Available through website contact form **Schedule a Discovery Call**: https://breaktheimage.com/contact 30-minute calls to discuss your project and see if we're a fit. **Business Hours**: Monday - Friday, 9:00 AM - 5:00 PM EST Flexible scheduling available for calls outside normal hours. **Location**: Belcamp, Harford County, Maryland 21017 In-person meetings available for local clients. --- ## Additional Resources ### Comparison Tools - **Platform Comparison**: https://breaktheimage.com/resources/platform-comparison ### Checklists & Guides - **2026 Contractor Checklist**: https://breaktheimage.com/checklist-2026 ### Quiz - **Website Audit Quiz**: https://breaktheimage.com/quiz --- *This document is maintained by Break The Image and updated regularly to reflect current services, pricing, and capabilities.* *For the most current information, visit https://breaktheimage.com* *Last Updated: January 2026*